SHIPPING

COVID-19 UPDATE:

Please note that for the safety of our customers and in response to the COVID-19 pandemic, there may be delays in the processing and shipping of your order. We are doing our best to make sure business runs are smoothly and quickly as possible, whilst ensuring the safety and health of our employees and customers. Thankyou for your understanding and support.

*INTERNATIONAL DELIVERY TEMPORARY SUSPENSIONS

Please note that due to the cancellation of an increasing number of international flights and country-specific lockdowns, overseas transit times may be delayed. Please refer to the most recent list of temporarily suspended destinations due to COVID-19 here.

WE USE A 100% CARBON-NEUTRAL SHIPPING SERVICE.

This means we get your goods from our warehouse to you, whilst taking care of the planet.

ORDER PROCESSING TIMES

All our products are shipped from Australia.

Please allow 2-3 business days to process and dispatch your order.

All customer are responsible for providing the correct contact, postage and delivery information for the purpose of the order billing and shipping. We will do our best to accommodate any requests for changes to the shipping address or order details, however we cannot guarantee we will be able to amend your order after it has been placed.

AUSTRALIA (DOMESTIC) SHIPPING

Standard Domestic Shipping (1 - 3 business days): AUD $5.95

FREE AUSTRALIA-WIDE SHIPPING on orders AUD $50+

INTERNATIONAL SHIPPING

International shipping rates are calculated on check-out.

New Zealand Shipping (4 - 6 business days): AUD $13.50

FREE NZ SHIPPING on orders AUD $75+

*Rest of World Standard International Shipping (10 - 28 business days): Rates determined on check-out.

FREE REST OF WORLD SHIPPING on orders AUD $100+

Note: International orders may be subject to import duties, taxes and / or charges which may not be included in the total cost of your order, nor will they be covered or reimbursed by Ikigai Lashes.

Should your package be refused / by customs, Ikigai Lashes does not take responsibility and the order will not be refunded or exchanged by Ikigai Lashes.