SHIPPING
COVID-19 UPDATE:
Please note that for the safety of our customers and in response to the COVID-19 pandemic, there may be delays in the processing and shipping of your order. We are doing our best to make sure business runs are smoothly and quickly as possible, whilst ensuring the safety and health of our employees and customers. Thankyou for your understanding and support.
WE USE A 100% CARBON-NEUTRAL SHIPPING SERVICE.
ORDER PROCESSING TIMES
All our products are shipped from Australia.
Please allow 2-3 business days to process and dispatch your order.
All customer are responsible for providing the correct contact, postage and delivery information for the purpose of the order billing and shipping. We will do our best to accommodate any requests for changes to the shipping address or order details, however we cannot guarantee we will be able to amend your order after it has been placed.
AUSTRALIA (DOMESTIC) SHIPPING
Standard Domestic Shipping (1 - 3 business days): AUD $5.95
FREE AUSTRALIA-WIDE SHIPPING on orders AUD $50+
INTERNATIONAL SHIPPING
International shipping rates are calculated on check-out.
New Zealand Shipping (4 - 6 business days): AUD $13.50
FREE NZ SHIPPING on orders AUD $75+
*Rest of World Standard International Shipping (10 - 28 business days): Rates determined on check-out.
FREE REST OF WORLD SHIPPING on orders AUD $100+
Note: International orders may be subject to import duties, taxes and / or charges which may not be included in the total cost of your order, nor will they be covered or reimbursed by Ikigai Lashes.
Should your package be refused / by customs, Ikigai Lashes does not take responsibility and the order will not be refunded or exchanged by Ikigai Lashes.